Covid 19: The following guidelines are for the safety of Santa’s crew and all 2020 guests.
- Jervis Bay Beach Santa will at all times follow the government directives relating to Covid 19 in the Jervis Bay region.
- Social distancing: Santa will have plenty of Ho Ho Ho joy to share with all children however in 2020 there will be no sitting on Santa’s lap – Families must sit at the distance directed by photographer. Christmas props will be in place to create a physical social distance. No cuddles with Santa, No Santa nursing babies.
- Masks: optional -as social distancing will be strictly adhered to.
- Gathering: No queuing on beach – please use the beach to spread out.
- Health: Please do not attend if you have any cold / virus like symptoms.
- Health: All of Santa’s crew will be health checked before each photo session.
- JBSOTB reserves the right to change the person acting as Santa, the photographer, the photo props including Santa’s outfit according to availability of staff and resources on photoshoot days. The promotional photos from earlier years are not a guarantee of the same Santa “actor,” photographer or props at all sessions. Santa will sometimes wear a fake beard. (This has been T&C clause 6 for 4 years and is especially relevant in 2020 due to virus health concerns)
- No pick up – All prints to be posted – $12 Packaging and post fee.
- JBSOTB reserves right to cancel/postpone event if any Covid concerns arise with available staff.
2020 Terms and Conditions – The small print
- As there are a limited number of Jervis Bay Santa on the Beach (JBSOTB) photo sessions, to secure your booking your payment must be received before the photo session. A $25 booking fee is ‘built in’ to every package cost.
- No payments can be accepted on location at the beach.
- No photos will be taken unless full payment is received.
- JBSOTB Christmas photography relies totally on mother nature and uses only natural lighting. Inclement weather including strong winds may lead to change of beach location or postponement / cancellation of a scheduled shoot date.
- JBSOTB shall monitor the weather on each shoot date. Confirmation that shoot will be proceeding will be sent via email message by 3.30 pm on the scheduled day, along with information about exact beach location and meeting point for the day.
- JBSOTB reserves the right to change the photographer, the person acting as Santa, the photo props including Santa’s outfit according to availability of staff and resources on photoshoot days. The promotional photos from earlier years are not a guarantee of the same Santa “actor,” photographer or props at all sessions.
- Cancellation, reschedule & refund policy
- Cancellation by JBSOTB for any reason excluding weather – all effort will be made to fit you into another photo session at earliest opportunity. If you are not able to attend another session- a full refund will be given.
- Cancellation due to weather: All effort will be made to fit you into another photo session at earliest opportunity. Refund of Package price -$25 booking Fee. Please note due to the busy time with the photography it may take up to 10 days to process refund.
- Cancelled by client: Due to the high demand for the limited number of photo sessions any cancellation by customer will incur a $25 non-refundable booking fee. The balance of the payment (amount paid less the booking fee) will be refunded. Please note due to the busy time with the photography it may take up to 10 days to process refund.
- Cancellation due to Covid: Refund payment minus $10 admin fee.
- No refunds are given for squinty eyes, grey skies, upset or crying children or adults which are beyond the photographers control.
- Please arrive 10 minutes early for your photo shoot.
- Each photo session is 5 minutes – if you have more than 5 people in your group you will need to book and pay for a double session which will incur extra $20 sitting fee.
- Pets are only permitted at the beaches nominated on the booking page.
- Customers who bring dogs to the photoshoots are at all times responsible for your dog. JBSOTB accepts no responsibility for your dog whilst on the beach. Please bring a leash to ensure the safety of other customers and beach goers.
- Please ensure dogs are kept on the leash whilst in the queue awaiting your photo.
- The photo chosen for print is selected by the photographer. Due to the limited time capturing the natural light and a lot of families waiting for a session there is no time for clients to scroll through the camera to review shots to make selections.
- Clients will be advised the minute your photo products are ready however they will be prepared for delivery no more than 10 days after the shoot.
- Digital files will be provided asap.
- Personalised Christmas cards are only available for photo shoots before 3 December. Products will be posted or delivered to you, packaging and postal fee applies.
- JBSoTB will ask your consent to use your images in promotion of future Santa on the Beach promotions. If you grant consent your photos may be used across print and online media including social media such as facebook, instagram and other platforms.
- JBSOTB reserves the right to refuse service to any customer who is deemed to not act respectfully to all BSOTB staff and other customers.
Weather: Patiently working Mother Nature
Santa flies in all weather and Santa on the Beach photoshoots do proceed when skies are grey!
Rain wont stop Santa either but here’s how it works for the photoshoots: at approx 3.30 pm on the day of the photoshoot the photographer assesses the conditions on the beach and makes a decision about proceeding or postponing the photoshoot.
Please be patient – we will send a group email to everyone who is booked that day once a decision is made. Please make sure you have access to your emails at this time as it is hard for us to reply to multiple texts when we are on the beach setting up.
As you can imagine working outside with entirely natural light we are at the mercy of Mother Nature, and we wouldn’t have it any other way. We thank all our customers in advance for your patience should inclement weather cause a disruption to a scheduled photo sitting – we will of course reschedule for the next possible availability.
When a shoot does go ahead we do not refund for blue skies that turn grey mid shoot or upset/crying/squinting children (or adults). Though we do our best to choose days, times and positions providing the best natural lighting.